Privacy Agreement

Platform Agreement
astica cognitive intelligence platform
Privacy Policy

astica ("astica") remains committed to the protection of user privacy and the assurance that personal information is handled in a safe and responsible manner. This Privacy Policy outlines astica's methods of collection, usage, and protection of personal information accessed through astica's services.

Information Collection

astica collects information from its users upon account creation or use of services. This data may include name, email address, phone number, physical address, username, password, payment information, and IP address, alongside other provided information. astica may also collect data related to user interactions, such as the accessed content type, frequency and duration of activities, and other interaction-related information.

Usage of Information

astica utilizes personal information to enhance service provision, account communication, payment processing, identity verification, and responses to inquiries and requests. The collected information may also serve analytical and research purposes, such as trend analysis, usage pattern tracking, and service effectiveness measurement. In addition, astica may use this information to send marketing communications like newsletters and promotions, from which users can opt-out.

Information Sharing

Information collected by astica will only be shared with a limited number of necessary third-party service providers ‐ for exmaple, during payment processing (Stripe). Information may be disclosed as per law requirements, for compliance with a subpoena, other legal processes, or to safeguard the rights of astica.

From time to time, anonymized usage data information may also be shared with astica's affiliates, partners, or other third parties for marketing or advertising purposes. This can include, for example, metrics associated to website analytics.

Cookies and Similar Technologies

Cookies, web beacons, and similar technologies may be used by astica to gather usage data. These technologies aid in personalizing the user experience, recalling preferences, and understanding how users interact. Cookies and similar technologies control rest with the browser settings though disabling them may affect certain features of the services.

Security of Information

astica takes necessary measures to secure personal information from unauthorized access, disclosure, or misuse. Encryption methods, firewalls, and other security technologies are used to protect information, with access given only to authorized personnel. However, complete security is not guaranteed, and astica does not provide assurance on the security of the information.

Options and Rights

Users of astica services have the right to access, correct, or delete personal information at any point. Information can be accessed and updated by logging into the account or by reaching out to help@astica.ai
Deleting the information is also permissible, but astica might have to retain certain information for legal or business reasons.

Children's Privacy

astica services are unsuitable for children aged below 18, and personal information from anyone aged below 18 is not knowingly collected or solicited. Upon discovery of any violation, the information will be deleted as soon as possible. For any concerns that astica may have collected information from a child aged below 18, please reach out to help@astica.ai

Privacy Policy Updates

From time to time, astica may update this Privacy Policy to reflect changes in practices or to comply with applicable laws. Users will be notified of any material changes via email before their implementation. Continued usage of services after these changes indicates acceptance.

Indemnification

Users of astica's services agree to indemnify and hold astica, its affiliates, officers, directors, employees, agents, and licensors harmless from all claims, liabilities, damages, losses, and expenses, including attorneys’ fees, that arise out of or are in connection with the use of the services or violation of these Terms.

Limitation of Liability

astica, its affiliates, officers, directors, employees, agents, or licensors, SHALL NOT be liable FOR ANY indirect, incidental, special, consequential, punitive damages, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH USER usage OF THE astica SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF astica HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Governing Law and Jurisdiction

Usage of astica services are subject to the laws of the State of California, wherein any action arising from these Terms will be exclusively under the jurisdiction of courts in San Francisco County.

Assignment

Without prior written consent from astica, users may not assign or transfer these Terms. Any such attempts will be null and of no effect. astica may freely assign or transfer these Terms without restriction.

Entire Agreement and Severability

These Terms, together with the Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between users and astica regarding service usage. In the event of any provision being deemed invalid or unenforceable, it will not impact the validity and enforceability of the remaining terms.

Waiver

Failure from astica to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

Contact Us

If you have any questions about these Terms or our services, please contact us at help@astica.ai.

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